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Admin, Secretarial & PA

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Summary

Price
£19.99 inc VAT
Study method
Online, On Demand What's this?
Duration
5.2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Admin, Secretarial & PA [Updated 2023 (CPD QS)]

Embark on an enchanting journey, where every corner turned unveils secrets of administration! Dive deep into the nuances of communication, organisation, and representation. Unearth a treasure trove of knowledge, making every day more refined and efficient.

Navigate the intricate world of office administration, from the essentials of personal assistance to the finesse in organising and communication. Whether it’s the elegance in business etiquette, proficient management of meetings, or deft handling of mails and payments, this course elucidates it all. Don’t just get by, excel in your administrative role. Elevate your performance today, and be the driving force behind your organisation's success.

Ready to embark? Enrol now!

Learning Outcomes:

After completing this Admin, Secretarial & PA course, you will be able to:

  1. Efficiently manage office tasks, from scheduling to billing.
  2. Communicate seamlessly, representing your organisation with flair.
  3. Apply refined etiquette in varied business scenarios.
  4. Maintain comprehensive records, ensuring smooth operational flow.
  5. Provide impeccable customer care, fostering strong relationships.

Well, you are ready to enrol in Admin, Secretarial & PA. Welcome aboard!

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

19
sections
19
lectures
5h 15m
total

Course media

Description

Journey into the realm of administration, secretarial tasks, and personal assistance. This course equips you with the nuances of reception, business writing, and managing time efficiently. From being the face of your company to making intricate travel arrangements, find guidance at each step. Whether it's arranging meetings or ensuring prompt customer care, this course prepares you to tackle all with grace.

Course Curriculum:

The following is a breakdown of this Admin, Secretarial & PA course's curriculum:

  • Basics of Personal Assistant
  • Office Administration
  • Effective Administrator Skills
  • Reception and Receptionist
  • Skills Required for Business Telephone
  • Boss and Company Representing
  • Etiquette for Business
  • Mail: Shipping and Servicing
  • Arrangements for Travel
  • Meeting and Conferences Scheduling
  • Keeping Note and Managing Diary
  • Managing Time
  • Managing Files and Keeping Record
  • Writing for Business
  • Skills in Organization
  • Communication Techniques
  • Customer Care
  • Planning & Scheduling
  • Billing and Payment

The Process of Getting Your Certificate

You will be entitled to a free digital certificate from Reed once you have finished the Admin, Secretarial & PA course.

Who is this course for?

Anyone interested in learning more about Admin, Secretarial & PA or who is simply curious about it is welcome to enrol in this course. This course is suitable for:

  1. Aspiring secretaries aiming for proficiency.
  2. Existing administrators seeking to refine their approaches.
  3. Entrepreneurs wanting to improve office management.
  4. Receptionists wishing to enhance their customer service.
  5. Professionals desiring to represent their company efficiently.

Requirements

No formal entry requirements exist for the Admin, Secretarial & PA course, which is open to everyone.

Career path

Whether you want to upgrade or start from scratch, this course will make it easier for you to pursue a career in Admin, Secretarial & PA. You can pursue the following careers:

  1. Personal Assistant (£25,000 - £30,000).
  2. Office Administrator (£18,000 - £23,000).
  3. Receptionist (£16,000 - £21,000).
  4. Customer Care Executive (£20,000 - £26,000).
  5. Billing and Payment Manager (£27,000 - £32,000).

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.